Week6-May21

・TASK

a - A colleague wants you to sign something.
→9 - Can I just check that with you?

b - Your colleague leaves a few seconds later.
→4 - I'll have to go, I'm afraid. Something's come up.

c - There's a lot of noise right outside your office.
→1 - Sorry, could you speak up a little?

d - Your boss wants a word with you - now!
→7 - Excuse me a moment.

e - Someone else is trying to call you.
→2 - Look, I've got someone on the other line. Can I call you back?

f - The caller gives you their name - it's unpronounceable!
→8 - Sorry, could you spell that for me, please?

g - You think you misunderstood the information the other person just gave you.
→5 - Sorry about that. Where were we?

h - You gave the caller a lot of information very quickly.
→3 - OK? Did you get all that?

i - The other person just won't stop talking!
→6 - Anyway, I won't keep you any longer. Speak to you soon.

・Questions
1.First, we practiced making phonecalls.we moved around and did practical activities. There were four situations, Leaving a Message,Selling your product, Requesting Travel Information,and Product Information. We made phone calls both sides, reciever and caller. Then, we did listening comprehension on page 18.


2.I enjoyed these activities very much, because four situations already have their information, I enjoyed thinking how to say on the phone. We learned the expression that how to start, ask and tell information. It was little difficult to say smoothly, but it's fun to use them. I want to talk more clearly and smoothly. And also, I want to learn more expression you'll use.

3. Some situations were easy, but others were very difficult. Requesting Travel Information was not so difficult. However, Leaving a message and Product Information were very hard for me. I couldn't tell a receiver the information I wanted to tell, because I didn't know the some words. And, Leaving a message the side of receiver, I didn't catch caller's information adequately.
Listening work was difficult to hear caller's message. I could arrange the sentence from the receiver's messsage, but caller's speed was very fast and there was a word I don't know.

4.I learned how to make phonecalls both sides of receiver and caller. It is important for caller to write down what I need to know. And, the situation of Leaving a message, it is important to catch the information from caller in the post of assistant. "Anything else?" is very great phrase for receiver!! It is kindness for caller who wanted to know the information, and they satisfied.